End of activity report: The activity was carried out under the title 'Dialogue Skills: Tools and Literature'. The following objectives and outputs were achieved: Activity Outcomes: Better conversational abilities and strong dialogue skills Pros: Develop productive dialogue skills Difficulties and challenges: The difficulty of applying the etiquette of dialogue in conflict situations Recommendations and suggestions: Increased training on dialogue etiquette and discussion moderation Lessons learned: Open dialogue builds trust Quotes: Dialogue is the key to mutual understanding Success stories: Participants' social and communication skills developed after training. Notes: Suggestion of practical exercises to enhance understanding. The activity was part of the organization's efforts to achieve the desired positive impact.

Topics: 1 - The concept of dialogue and its importance 2- Etiquette and obstacles to dialogue 3- Types of interlocutors 4- How to conduct dialogues 5- Correspondence dialogues Objectives: Enhance dialogue skills and provide the necessary tools to improve interaction